Frequently Asked Questions

Everything you need to know about the Built Different experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.

How do I know which size to order?

Our apparel features a modern, athletic fit. We recommend checking our detailed Size Guide located on each product page to find your perfect measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to quality and ethics. Our garments are crafted from premium, eco-friendly fabrics that are designed for durability and long-term wear to reduce textile waste.

Can I track my package after it ships?

Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery status in real-time.